The office is open Monday-Friday from 8:30 a.m. – 5:00 p.m. (Pacific Time)

We are closed major holidays.

Toll Free: (888) 965-2824
Office: (714) 670-9400
Fax: (714) 670-9440

Address:
6980 Hermosa Circle
Buena Park, CA. 90620 USA

Email:
service@Jatai.net or submit through our Contact Us page

See shipping policy page.

See warranty section of Jatai.net.

Due to restrictions on territories and tax laws, we are only allowed to sell within the US and Canada. If you are outside of North America, please call us M-F 8:30am-5pm PST at (888) 965-2824 for exceptions.

1. Fill out the JATAI Application Form.
   Download the form, fill the form completely, sign it, and fax it back to us.
2. Fax us a copy of your original ‘Business License’
3. Fax us a copy of your original ‘Resale Tax Certificate’
4. Our representative will contact you, verify your information and approve you as a new distributor.
   Email all the forms to: service@Jatai.net
   
   Contact Our Local Representative to get started:
   
   CANADA
   Feather & Seki Edge:
   AEMCO Sales
   (416) 898-6067
   
   WEST – Alaska, Arizona, California, Colorado, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington, Wyoming
   Feather, Seki Edge, & Fuji Paper:
   Jatai International
   Toll Free: (888) 965-2824
   
   SOUTHWEST – Arkansas, Louisiana, Oklahoma, Texas
   Feather, Seki Edge, & Fuji Paper:
   CFN
   (800) 880-0019
   
   MIDWEST – Illinois, Indiana, Iowa, Kansas, Kentucky, Michigan, Minnesota, Missouri, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin
   Feather, Seki Edge, & Fuji Paper:
   Coleman Harrison
   (800) 767-1109
   
   SOUTHEAST – Alabama, Florida, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia
   Feather, Fuji Paper & Seki Edge:
   CFN
   (404) 934-1331
   
   NORTHEAST – Connecticut, Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Pennsylvania, Rhode Island, Vermont, West Virginia, Washington DC
   Feather, Seki Edge, Fuji Paper
   CFN
   (631) 549-1670
   
   
   
   Alternatively, you can become an affiliate and promote Jatai products through a link and earn a 10% commission on all sales brought into Jatai.net. You can learn more about the JATAI Affiliate program here.

See order tracking page. click here

Visa, Mastercard, Discover, American Express

JATAI is a California-based company. State law requires us to collect sales tax of 7.75% on all orders shipped within California. We do not collect sales tax on orders outside of California. However, you may be subject to a ‘use tax’ in the state in which you reside. If you are ordering outside of California and sales tax appears on your order, please change the shipping destination on the shopping cart before you submit your order.

See return policy page.

We have limited availability in brick and mortar stores. Seki Edge is mostly an online product line.

Yes! If you’re a licensed hair professional, some Feather products are sold at Cosmprof, Sally’s, Salon Centric, and other smaller beauty supply stores. Please visit or call your local professional beauty supply store to see if they carry Feather products.

In general, the answer is no. Additionally, coupon codes cannot be used on sale or subscription items.